Privacy Statement for Union Tours
At Union Tours, we deeply value your privacy and are dedicated to safeguarding your personal data. This Privacy Statement details our procedures for gathering, utilizing, maintaining, and disclosing your personal information when you engage with or utilize our dedicated service page. Our operations are fully compliant with all pertinent privacy legislation and regulations, including, but not limited to, the Privacy Act 1988 and the Australian Privacy Principles. This ensures clarity and integrity in how we manage your personal information. Your continued interaction with our service indicates your agreement to the privacy practices outlined here. This policy, which became effective on 2025-10-01, clarifies the categories of information we might collect from you, your entitlements concerning that data, and the protective measures we employ to secure your personal details.
Collection of Information
When you access our service landing page, Union Tours gathers various types of personal information. This data may be obtained directly from you or indirectly through your engagement with our platform, which includes the deployment of cookies, analytical tools, and web beacons. The categories of information we may collect encompass:
- Direct identifiers such as your full name, email address, phone number, and any other contact particulars you opt to provide.
- Technical metrics, including your IP address, browser specifications, device characteristics, and specifics regarding your interaction patterns with our service.
- Usage statistics like the pages you visit, duration of your stay on those pages, and other data points that assist us in enhancing our site's functionality and user experience.
- Any additional information you willingly submit through online forms or direct communication channels with us.
We commit to collecting all personal information ethically and in strict adherence to all relevant privacy statutes. This data is only accumulated with your explicit consent or when it is essential for delivering our services to you.
How Your Information is Utilized
The data we collect serves a range of legitimate operational purposes, including:
- To grant you access to our services and ensure their efficient operation.
- To continuously improve, maintain, and optimize our website and the services we offer.
- To send you communications regarding service updates, promotional offers, and modifications to our policies, provided you have consented to receive such information.
- To monitor general usage trends and verify the proper functioning of our website, thereby enriching the user experience.
- For adherence to legal mandates, addressing fraudulent activities, and verifying the efficacy of our security protocols.
All processing of your personal information is executed in strict accordance with applicable data protection legislation. We handle your data with the utmost care to prevent unauthorized access or improper use.
Your Privacy Rights: Access, Correction, and Erasure
We are committed to transparency and empowering you with control over your personal information. You are entitled to:
- Access: You may request to review the personal information we maintain about you. Following a successful identity verification process, we will furnish you with a summary of the data we have on file.
- Correction: Should you identify any inaccuracies or wish to update your personal details, you have the right to request amendments to ensure our records remain precise and current.
- Erasure: Under specific conditions, you can request the deletion or removal of your personal information from our operational systems. Once a deletion request is validated, your data will be erased, unless legal or regulatory obligations mandate its retention.
To exercise these rights, please reach out to us using the contact methods provided on our website. We endeavor to respond promptly and will offer comprehensive information on the process, including any restrictions or requirements that might influence the immediate deletion or modification of data.
Period of Data Retention
We retain your personal information only for the duration necessary to fulfill the purposes for which it was collected, or as mandated by law. The precise retention period is contingent upon the nature of the data and its collection objectives. Generally, data is kept as follows:
- Personal data supplied through our service is held only as long as required to deliver the respective service or until you request its removal.
- Aggregated data, utilized for statistical analysis or internal performance evaluations, is retained without any direct identifiers that could compromise your privacy.
- Information gathered for legal compliance or regulatory reasons may be stored for an extended period, in accordance with regulatory or internal record-keeping stipulations.
Should you have any queries regarding our data retention practices, please contact us; we are committed to periodically reviewing and, if necessary, updating our data retention policies to align with the latest legal requirements and industry best practices.
Data Security Measures
We are deeply committed to safeguarding your personal information. To prevent unauthorized access, inappropriate disclosure, or misuse, we have implemented robust physical, electronic, and procedural protective measures. These safeguards include:
- The use of encryption protocols and Secure Socket Layer (SSL) technology to protect data during transmission.
- Regular security assessments and vulnerability scans to identify and mitigate potential risks.
- Strict access controls that limit data access exclusively to authorized personnel whose job functions necessitate viewing personal information.
- A comprehensive incident response framework enabling us to address and rectify any data breaches promptly and effectively.
Despite our stringent security efforts, it is important to acknowledge that no method of data transmission over the internet, or electronic storage, can guarantee 100% security. While we exert every reasonable effort to protect your personal information, we cannot assure its absolute security. In the unlikely event of a data breach, we will act in strict compliance with our legal obligations and inform affected parties in a timely manner.
Disclosure to Third-Party Service Providers
We may share your personal information with trusted third-party service providers who assist us in operating our website, conducting our business activities, or providing services to you. This is done under the condition that they agree to maintain the confidentiality of this information and to use it solely for the purposes for which it was disclosed. Examples of such third-party providers include web hosting services, payment processing entities, and analytics providers. In every instance, we enforce contractual agreements and stringent policies that govern the handling of your personal data by these third parties, ensuring they adhere to the same high standards of data protection as our organization.
We categorically do not sell or lease your personal information to third parties for their marketing endeavors. Any transfer of data to external parties is strictly subject to robust data protection requirements and legal safeguards.
Cross-Border Data Transfers
To facilitate the delivery of our services, your personal information may be transferred to and stored on servers or databases situated in jurisdictions outside your country of residence. When we engage in the international processing or transfer of your personal data, we implement measures to ensure that adequate safeguards are in place to protect your information. These provisions are designed to meet the relevant obligations imposed by applicable data protection laws.
If your data is transferred to regions with differing privacy protection standards from those in your location, we will enact additional safeguards to uphold your privacy rights. Please reach out to us for specific details regarding the protections applied to your personal data.
Revisions to This Privacy Statement
We regularly review and update this Privacy Statement to reflect changes in our operational practices, advancements in technology, and evolving legal obligations. Should any significant alterations occur, we will notify you by updating the effective date at the beginning of this policy and by publishing the revised version on our website. Your continued engagement with our services subsequent to the effective date signifies your acceptance of the updated Privacy Statement.
We encourage you to periodically review this Privacy Statement to remain informed about how we are protecting your information.
Inquiries and Complaints
Should you have any inquiries regarding our Privacy Statement, our handling of your personal information, or if you wish to exercise any of your rights concerning your personal data, please do not hesitate to contact us using the communication channels detailed on our website. We treat all inquiries seriously and will exert every effort to address your concerns as promptly and comprehensively as possible.
If you are dissatisfied with our response or believe that we have not adhered to applicable privacy laws, you may have the option to file a formal complaint with the appropriate privacy regulatory authority. We sincerely hope you will contact us first, allowing us the opportunity to resolve any concerns you might have.
Concluding Statement
Your privacy holds paramount importance to us at Union Tours. We strive for maximum transparency regarding our privacy practices and are fully dedicated to maintaining and safeguarding the integrity of your personal information. Our policies and procedures demonstrate a strong commitment to protecting your data and ensuring you are well-informed about how your data is collected, utilized, and secured.
We appreciate the trust you place in us by using our services. By continuing to use our service landing page, you affirm that you have read, comprehended, and agree to the practices described within this Privacy Statement. Thank you for taking the time to review our commitment to your privacy.
Policy Effective Date: 2025-10-01